It oversees the functioning of the Saudi child Helpline, set the policies and implement them and proceed to achieve its objectives. The Council is composed of representatives of concerned authorities of child in the kingdom of SA ,and which have signed memorandums of understanding with the SCHL :
National Family Safety Program (The supervisor).
Health Affairs – Ministry of National Guard.
The Ministry of Labor and Social Development
Ministry of Education.
Ministry of Health.
Public Security - Ministry of Interior Affairs.
Emirate of Riyadh Province.
Human Rights Commission.
Communications and Information Technology Commission.
National Society for Human Rights.
General authority of Statistics.
Saudi Pediatrics Association.
The United Nations Children's Fund "UNICEF".
The Arab Gulf Program for Development "AGFUND".
Arab Urban Development Institute.
Board of Directors:
It's the board of business management of Saudi Child Helpline in SA. It consist of representative of executive & supervisory councils which are : National Family Safety Program, The Ministry of National Guard- Health Affairs, The Ministry of Interior Affairs - Public Security, The Ministry of labor & Social Development, The Ministry of Education, The Ministry of Health, National Society for Human Rights, STC.
Call Center Management:
Their function is to implement the Board of Directors decisions, and submit periodic reports of call center and staff performance. Also, they propose a new suggestions to the Board of Directors in order to monitor the effectiveness of SCHL quality and overcome any difficulties.
They are individuals whom have been nominated by the SCHL partners to receive the referrals from the SCHL in order to deal with them seriously, effectively and urgently.